Dexcom

Dexcom, Dexcom Clarity, Dexcom Follow, Dexcom One, Dexcom Share, and any related logos and design marks are either registered trademarks or trademarks of Dexcom, Inc. in the United States and/or other countries.

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Get Started with Glucose Sensing

Please visit status.dexcom.com for real-time updates on the status of Dexcom products.

My system seems to be experiencing an outage. What do I do?

If your phone isn’t compatible with specific Android apps

Why can&#x27;t I find the Dexcom G6 app on the Google Play Store? 

The Dexcom G6 app will show up in the search results, and the green “Install” button will be shown on the Dexcom G6 app store page.

What will I see in Google Play Store if my phone is compatible with Dexcom G6 app?

If you’re seeing this message, it means that your phone isn’t compatible with the Dexcom G6 app

Why does the Dexcom G6 app Google Play Store page state, Your device is not compatible with this version

If there are frequent iOS releases within a short period of time, Dexcom will prioritize testing the latest versions. If you&#x27;re on an older iOS version, you may get an in-app message telling you Dexcom won’t test your iOS version. 

Previous CGM and Software Versions

Previous CGM and Software Versions topics