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Get Started with Glucose Sensing

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Dexcom G7 - How to Insert the Sensor

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Dexcom G7 App - How to Get Started and Set Up the Dexcom G7 App

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Dexcom G7 System Walkthrough: The Most Accurate CGM System*

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Dexcom G7 offers a better way to help people gain greater control of their diabetes, so they can more confidently manage it each day. Its low-profile, all-in-one wearable sensor warms up faster than any other CGM on the market.

What is the Dexcom G7 Continuous Glucose Monitoring System?

The new Dexcom G7 CGM System requires sensors, sensor overpatch, and a compatible  display device.

What components are required with Dexcom G7 CGM System?

Find answers to questions about Dexcom G7 CGM System and iLet Beta Bionic Pancreas Insulin Pump connection, getting started, ordering or upgrading to G7.

iLet Beta Bionics insulin pump and Dexcom G7 FAQs

Yes, Dexcom G7 Continuous Glucose Monitoring (CGM) system is indicated for pediatric patients two years and older with any type of diabetes.

Is G7 Continuous Glucose Monitor indicated for pediatric patients?

Dexcom G7 is easy to get no matter your CGM coverage. If you are new to Dexcom, complete the Get Started form and we’ll run a free benefits check for you.

How can I get Dexcom G7 CGM?

People with Type 2 diabetes can benefit from using a Dexcom Continuous Glucose Monitoring (CGM) System as it offers real-time glucose levels at a glance.

Can you use Dexcom for type 2 diabetes?

Yes, you can take ibuprofen when using Dexcom G7 or G6 CGM as there are no contraindications or interference. Learn more about NSAIDs and Dexcom.

Can I take Ibuprofen with Dexcom G6 or Dexcom G7 CGM?

Yes, Dexcom G7 CGM can be worn during pregnancy for all types of diabetes (type 1, type 2, or gestational).

Can Dexcom G7 CGM be worn during pregnancy?

Learn about Dexcom G6 discontinuation and how to upgrade to the Dexcom G7

Information on Dexcom G6 Discontinuation &amp; Dexcom G7 Upgrading

You may have pharmacy coverage for Dexcom G7 CGM through your insurance, which would allow you to get supplies at your local pharmacy. Learn how.

Is Dexcom G7 CGM available at my pharmacy?

To support the accuracy and effectiveness data submitted for Dexcom G7, we enrolled subjects ages 2-6 years for upper buttocks wear location.

Why has the age range to wear the sensor on the upper buttocks changed in Dexcom G7?

The Dexcom G7 CGM sensors are indicated for use on arms because, during testing, users who wore it there had optimal system performance.

Why is G7 only indicated for arm wear when G6 could be worn on the abdomen?

Dexcom G7 Continuous Glucose Monitor is for patients two years and older with any type of diabetes including type 1, type 2, or gestational diabetes.

Who Is Dexcom G7 CGM for?

Learn how you can create a Dexcom account with SMS verfication.

Creating an Account with SMS verification: FAQs

Learn about the new features of Dexcom G7 CGM and how it differs from Dexcom G6.

What are the main differences between Dexcom G7 and Dexcom G6?

Dexcom G7 CGM price will vary depending whether you have Medicare, CGM coverage or no coverage, but you can pay as little as $89/month with commercial insurance.

How much does Dexcom G7 CGM cost? | Dexcom

Yes, retrospective data with a 3-hour delay will be available as secondary display within the TempoSmart App.

Will Dexcom CGM Glucose Data be viewed in the TempoSmart App?

When the Vibrate Quiet Mode is enabled, all Dexcom G7 alerts will vibrate. You can set Vibrate mode for up to 6 hours or indefinitely. The Urgent Low Soon and technical alerts will still escalate to sound if not acknowledged.

How do I set my alerts to vibrate when using Dexcom G7 CGM?

The Dexcom G7 has a new sensor patch that contains medical-grade, pressure-sensitive, acrylic-based adhesive. All Dexcom adhesive formulations have passed irritation testing, allow for full sensor wear, and are latex free.

I am experiencing skin irritation with Dexcom G7, what can I do?

In the unlikely event that you experience any issues, here are some tips to help you travel with confidence.

How can I prevent any issues while traveling?

Get answers to your questions about Dexcom G7 CGM System integration with Tandem t:slim X2 insulin pump, system connection, insurance coverage, and prescription.

Dexcom G7 &amp; Tandem t:slim X2 insulin pump FAQs

Dexcom G7 CGM has Quiet Modes that allow you to quickly change your alerts to be more discreet by overriding each alert’s Sound/Vibrate setting.

What are Quiet Modes?

To log blood glucose (BG) meter values or calibrations* when using the Dexcom G7 CGM receiver follow these simple steps.

How do I log BG meter values or calibrations* on the Dexcom G7 receiver?

As with all previous generations of Dexcom CGM, Dexcom G6 will eventually be discontinued. Until then, G6 will still be available, and we are working closely with all our partners to transition users from G6 to G7.

With G7 launching, will Dexcom discontinue G6?

If you&#x27;re swimming or bathing and using Dexcom Direct to Watch, you may not get sensor readings until you get out of the water.

When using Direct to Watch, will I get my numbers while swimming?

You can turn off most alerts in their settings. Learn which alerts you can or can&#x27;t turn off when using Dexcom G7 Continuous Glucose Monitoring System.

How do I turn off G7 CGM alerts that I don’t need?

You have the option to use only the Dexcom G7 app on a compatible smart device, * only the receiver, or both at the same time.

Do I need to use my receiver with Dexcom G7 CGM?

Please direct any questions to the local Lilly Sales Representative, or direct any questions to Lilly Tempo Support at 1-855-LILLY-TEMPO (1-855-545-5983)

Who do I contact if there are issues connecting a patient&#x27;s Dexcom account to the TempoSmart app?

When you see the orange phone icon beside your sensor reading on your Apple Watch screen, this means that Direct to Watch mode is temporarily not working.

What is the orange phone icon on my Apple Watch Screen?

Dexcom recommends that users dispose of used Dexcom G7 applicators following local guidelines for blood-containing components.

What do I do with the applicator after use?

Learn how to log Events on the receiver when using Dexcom G7 Continuous Glucose Monitoring (CGM) system.

How do I log events on the receiver when using Dexcom G7 CGM?

If you are having trouble pairing your G7 CGM receiver to your sensor, try pairing again but keep the sensor within 3 feet of the sensor.

What can I do to make my G7 receiver pair with the sensor?

In the G7 app, you can track insulin doses, meals, activity, and blood glucose (BG) meter values. Track events anytime, as they occur or up to 30 days later. You can also delete events.

What events can be tracked in the Dexcom G7 app?

You can log a BG meter value as an event, or use a BG meter value as a calibration within the G7 App on your smart device or on the receiver.

Can I calibrate* Dexcom G7?

If using the app, learn how to set up a second alert profile to sleep uninterrupted (unless you go low) by turning off any alerts that aren’t essential for you.

How can I get fewer nighttime alerts with G7 CGM?

The Tempo Platform fully integrates select Lilly insulins, hardware, software, analytics, and customer support to offer tailored and comprehensive daily guidance for patients managing their diabetes.

What is the Tempo Personalized Diabetes Management Platform?

Your Dexcom app may be in Private Spaces (Android phones) or Hidden apps (Apple phones). While your Dexcom app is in these spaces you will not receive notifications.

Why am I no longer receiving notifications or alerts from my app?

Activity logging is a way to get data from other activity tracking apps and devices into G7 through Apple Health / Health Connect.

What is activity logging?

To use Dexcom G7 Direct to Watch you must have one of the following Apple Watch models, running watch OS 10 or later. View all compatible smart watches.

What Apple Watches are compatible with Dexcom G7 Direct to Watch?

To purchase a Dexcom receiver through insurance coverage, please ask your Dexcom supplier or have your health care provider prescribe the Dexcom receiver to your pharmacy.

How do I get a Dexcom receiver?

No. A cellular plan isn’t required to connect your Dexcom G7 sensor to your watch. The sensor connects to your Apple Watch using Bluetooth.

Do I need to have a cellular plan for my Apple Watch to use Direct to Watch?

Follow these steps to install the Dexcom G7 Apple Widget for iPhone and add it to your home screen or lock screen, so you can easily see glucose numbers.

Title: How to install the Dexcom G7 Apple iPhone Widget?

Your Android smartphone settings can prevent the Dexcom G7 CGM app from working optimally. Learn more about the settings we recommend and how to check them.

What are the recommended Dexcom G7 Android smartphone settings?

Share is not available on smartwatches*, your smartwatch can’t send information to followers. The primary user must use their Dexcom G7 phone app to use Share and Follow.

Is Share available from my Watch when in Direct to Watch Mode?

Medication logging is the latest addition to the “add events” function in the History tab of the G7 App.

What is medication logging?

No. Dexcom G6 sensors, transmitters, and receivers are not compatible with the Dexcom G7 CGM app, sensors, nor receiver.

Can I use Dexcom G6 components with my Dexcom G7 CGM?

Yes. Dexcom G7 can display glucose on multiple devices including your phone, smartwatch*, and Dexcom receiver or connected AID (Automated Insulin Delivery) system simultaneously and independent of each other.

If I use Direct to Watch, can I still connect to my AID system?

The new Clarity Card Insulin Summary is available in Dexcom G7 1.9.0 and above for iOS and Android.

What is the Clarity Card Insulin Summary?

Dexcom G7 CGM system is compatible with Omnipod 5 insulin pump; find information about integration, coverage, pairing and how to get started with Omnipod 5.

Omnipod 5 and Dexcom G7 Compatibility FAQs

The Android Bluetooth implementation we use for OS 10 and 11 requires you to give us this level of Location Permission, so we can connect and communicate continuously with the Dexcom G7 sensor.

Why does the Dexcom G7 app ask for Location Permission on Android?*

Direct to Watch can’t share real-time glucose data to Health App partners like Sugarmate or Happy Bob.

Will my Apple Watch* share glucose data with Health Apps like Sugarmate or Happy Bob?

In Standard Smartwatch mode there is no direct connection between the Dexcom G7 sensor and the smartwatch, so users must keep their smartphone within 20 feet to receive glucose readings on their smartwatch.

How can I tell if I am in Direct to Watch Mode or Standard Smartwatch mode?

Currently, the Dexcom G7 Direct to Watch feature is only compatible with Apple Watch.

What smartwatches have Direct to Watch compatibility?

The Follow app allows friends, family, and caregivers to view glucose data remotely

How can I talk to school staff about using the Dexcom Share/Follow feature in the school setting?

Yes, the Dexcom Follow app works with G7 app the same way as it did with the Dexcom G6 app on compatible smart devices.‡

Does the Dexcom Follow app work with Dexcom G7?

Get help and tips on logging into a Dexcom account

I can’t log in to my Dexcom account. What should I do?

Sharing Dexcom G7 CGM data with family, friends and followers is easy on the G7 app. Learn how to set up the Share feature with up to 10 followers.

How to share Dexcom G7 data with family and followers?

As part of the Dexcom G7 2.5 app update, you can now easily share your data with your healthcare team through the Dexcom G7 App.

How do I share my Clarity data with my doctor using the Dexcom G7 or Dexcom Clarity app?

Yes, Dexcom G7 works with Dexcom Clarity. Users who used Dexcom Clarity with Dexcom G6 do not need to register again.

Will Dexcom Clarity work with Dexcom G7?

Wondering why your blood glucose (BG) meter and Dexcom G7 Continuous Glucose Monitor (CGM) reading are not the exact same number? Learn why the numbers differ.

BG meter vs. G7 CGM reading

The G7 app conveniently integrates a Clarity data summary (called the Clarity card) into the home screen of the G7 app for quick and easy insights.

What information is shown on Dexcom G7 Clarity Card?

We assess whether to keep supporting older Operating Systems (OS) for Dexcom apps on an annual basis.

Why am I being asked to update my smartphone’s operating system (OS) to continue getting Dexcom G7 app updates?

Automatic Dexcom G7 app and/or smartphone operating system updates can change settings or shut down the Dexcom app, so always update your smart phone manually and verify the correct device settings afterward.

Will updating my smart phone affect how I can use my Dexcom G7?

The latest Apple iPhones and many of the popular Android smart phones are compatible with both Dexcom G6 and G7; however, there are some differences between the systems.

My phone is compatible with Dexcom G6, will it also work with Dexcom G7?

In order to receive and see your Dexcom CGM data in third-party apps and devices that are Dexcom connected partners (e.g. Digital Health apps and Lifestyle devices), please ensure the following settings.

Why am I not seeing my Dexcom CGM data in third party Dexcom connected partner applications?

To use Dexcom G7 Direct to Watch, you must have an Apple Watch 6 or later model, running watch OS 10 or later, iPhone running iOS 17 and G7 App version 2.2.1 or later.

What are the Device &amp; Operating system requirements for Direct To Watch?

To set up Dexcom G7 Direct to Watch, you must have an iPhone* that is running iOS 17 or later and an Apple Watch Series 6 or later running watchOS10.

Do I need an iPhone to pair directly with my Apple Watch?

Dexcom G7 Direct to Watch connects the G7 sensor directly to your Apple Watch* using Bluetooth, sending CGM data right to your watch, with no phone needed.

What is Dexcom G7 Direct to Watch?

Dexcom G7 CGM is compatible with the latest Apple iPhones and many popular Android devices. Check if your smart device is compatible with Dexcom G7.

What smart devices* are compatible with Dexcom G7?

Learn about the Dexcom G7 sensor failure replacement policy and how to contact Technical Support to get a new Dexcom G7 sensor.

What is Dexcom’s G7 sensor failure replacement policy?

Is your Dexcom G7 losing signal? Learn how to troubleshoot Signal Loss Alert when using Dexcom G7 CGM app or receiver and how to prevent it from happening.

How to fix Dexcom G7 Signal Loss?

If you have entered a calibration, you may see Calibration Not Used in your History tab. This means that your Dexcom G7 sensor was not able to use the calibration you entered.

What does Calibration Not Used mean on my G7 CGM?

To report a G7 CGM sensor issue and request a replacement under the Dexcom Sensor Replacement Policy, you will need the unique identifying number of your product.

What will I need when contacting Tech Support to report a G7 CGM sensor issue?

The Signal Loss Alert occurs when your display device* temporarily stops getting glucose readings from your Dexcom G7 CGM sensor.

Why am I getting Signal Loss when using Dexcom G7?

The Bluetooth is off alert on Dexcom G7 CGM means this function is turned off. It will either show as App Bluetooth is off or Phone Bluetooth is off.

What does the Bluetooth is off alert mean on my G7 CGM?

These frequently asked questions (FAQs) are specific to the Dexcom CGM / Beta Bionics iLet automated insulin pump.

I use the Beta Bionics iLet insulin pump with my Dexcom CGM, who do I contact for system support?

There are times that the Dexcom G7 sensor may be temporarily unable to accurately measure this and will not show trend arrow on your display device.

Why is my trend arrow missing when using Dexcom G7?

If at any time during a sensor session your Dexcom G7 system detects that the sensor can no longer determine your glucose reading, you may receive one or both of the following alerts.

Why did my Dexcom G7 sensor fail?

For Tandem and Dexcom G6 or G7 support, learn where you can find the support resources you need.

I use a Tandem Diabetes Care t:slim X2 or Mobi pump, who do I contact for support?

Some people may be sensitive to the sensor adhesive, so extra care can help. Follow the insertion instructions carefully, review the site preparation tips here, and consider these tips:

How can I prevent skin irritation from G7 Sensor adhesive?

Refer to the Dexcom G7 CGM User Guide for information on Dexcom G7 accuracy, or reach out to Dexcom 24 Hour Technical Support or the Dexcom CARE team.

What do I do if my G7 CGM values seem inaccurate?

Switching phones? Learn how to transfer Dexcom G7 to a new phone and reconnect to your Dexcom account. G7 sensor can only connect to one smart device.

How do I transfer Dexcom G7 to a new phone?

Learn how to apply the Dexcom G7 adhesive overpatch by following these CGM sensor insertion and patch use instructions to keep your sensor from falling off.

What can I do to keep the G7 adhesive patch from peeling off my body?

Pairing your G7 usually takes less than 10 minutes. If it takes longer, use these troubleshooting tips. You can also go to the Help screen on your display device for more information.

Dexcom G7 CGM System FAQs

Dexcom G7 CGM System FAQs topics

Dexcom G7 training videos

Inserting your Dexcom G7 sensor

How to get started and set up the Dexcom G7 app

Dexcom G7 accuracy

Need additional help?

Submit a tech support request

Request Dexcom overpatches

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