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Top FAQs

  • Turn your smart device sideways. The landscape view lets you see up to the last 24 hours of sensor readings and, if you entered Events, your Event markers. 

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  • A list of the Apple Operating Systems (iOS) and Android Operating Systems compatible with each Dexcom app are available at dexcom.com/compatibility

    Dexcom limits the compatibility of new Dexcom app updates with old versions of Apple Operating Systems (iOS) and Android Operating Systems. At a minimum, Dexcom intends on supporting the current major OS version, plus the previous version for each platform. New OS versions often include privacy and security improvements and additional phone features that can offer users a better experience.

    To help ensure that you have the best experience with your Dexcom apps, we recommend following these guidelines:

    • Check the Dexcom compatibility chart before installing a new iOS or Android OS version on your smart device. Dexcom tests all its apps on new OS versions after the OS is released. It may take several days or more to complete testing and, if necessary, update the Dexcom app to be fully compatible with a new OS version. We recommend waiting on installing a new OS version until we approve it, because your Dexcom app may not work properly upon the initial release.
    • Before updating to a new version of a Dexcom app, ensure that your smart device is running on the latest supported OS. Some new app features may only be available with the latest OS. OS requirements will always be noted in the App Store and in the “What’s New” content within the app.
    • Finally, don’t forget to check the compatibility chart before purchasing a new smart device to use with your Dexcom apps.
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  • Yes, you can check your CGM information on your wrist! The Dexcom G5 Mobile App supports Apple Watch and can be used to discreetly view your glucose reading, trend arrow, and trend graph. Use the digital crown to scroll the trend graph view between 1, 3, or 6 hours of data.

    1-6 hour data

    You can also view your number and arrow as a complication on your watch face. You can choose from four complication styles depending on your preferred watch face.

    Watch face preferences

    To set up Dexcom G5 Mobile on your Apple Watch you’ll need to use the Watch app located on your compatible iPhone. To add complications, use the Watch app to choose the watch face and complication style that you want. If you would like the color of your Dexcom complication to reflect your glucose status, choose the multicolor option for the watch face.

    See your Apple Watch instructions for more detail on setting up an app on the watch.

    When you wake your Apple Watch, it syncs your current CGM data from your compatible iPhone. There may be a brief delay before your watch app or complication shows current information. Place the Dexcom G5 Mobile app in the Dock and turn on background app refresh for best performance.

    Your Apple Watch will only communicate with your compatible iPhone, not the Dexcom G5 Transmitter. You will not receive alerts, alarms, and other notifications on the watch unless it is connected with your compatible iPhone. For example, if you have your watch on and you go out, but leave your iPhone at home, you will not receive any CGM updates.

    Compatibility:

    Dexcom G5 App v1.6 and Apple Watch running watchOS 3 or later required. US only.

     

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  •  Select Main Menu in upper left-hand corner

    main screen G5 App

     

    Then select alerts from menu options:  

    Main Menu

     

    You will need to customize each alert. Default settings are as follows:

    Low – Low Alert sound

    High – High Alert sound

    Rise Rate – Off

    Fall Rate – Off

    Signal Loss – Signal Loss Alert sound

     

    Note: “Urgent Low” cannot be set to vibrate

     

    G5 Mobile App Alert Settings

    Once inside alert, select Sound:

    Sound Options G5 Mobile App

    Here you will have the option to choose vibrate only:

     

    vibrate only G5 Mobile App                                              G5 Mobile Vibrate only Sound

    You will then need to repeat this process for each of the other alerts you want set to vibrate only such as Low, High, Rise Rate, Fall Rate, and Signal Loss. If the Alert Schedule feature is activated, you will also need to repeat this process for your scheduled alerts:

    Note: “Urgent Low” cannot be set to vibrate

     

    More Alert Settings G5 Mobile

     

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  • Dexcom tests all apps on new OS versions, including public betas, after the OS is released. It may take several days or more to complete testing and update the app to be fully compatible with a new OS version. Dexcom recommends checking our compatibility chart before installing a new OS version on your smart device, and not installing the new version until we approve it.

    If you have installed a beta OS version on your smart device and need to revert to a commercially available version, consult your OS developer’s instructions at the below links:

    We encourage you to not install any beta OS version on your smart device while you are using it to run a Dexcom app.

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  • Dexcom G5 Mobile CGM System users can invite up to five followers to remotely monitor their glucose information and receive alert notifications from almost anywhere using the Dexcom Follow App. The Dexcom Follow App is available as a free download through the Google Play store and the Apple® App Store and to the Apple Watch through the Apple Watch Store.

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  • Inserting your sensor/ Inserción del sensor (Spanish)

     

     

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  • Your Dexcom G5 Mobile App supports a useful feature called a Today view that’s accessed by swiping from the top or left edge of the screen. You can check your CGM information on your smart device without needing to open the app, even when the device is locked.

    You can edit your widgets by tapping on the Edit button at the bottom of the Today view. See your smart device instructions to get the latest information about using and customizing your Today view.

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  • Having problem with the sensor pod not sticking? Before inserting the sensor make sure your skin around the insertion site is free of creams, lotions, or perfume. After cleaning the area with alcohol wipes, let it dry completely. Still having problems? Put medical tape (such as Blenderm, Tegaderm, IV 300 or 3M tape) over the sensor pod’s adhesive patch, making sure you don’t tape over the transmitter. 

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  • Anytime you have a new transmitter, make sure you enter the serial number before you insert the transmitter into the sensor pod. After putting the transmitter’s serial number into the receiver or smart device, attach it into the sensor pod. Pairing can take anywhere from 10 to 30 minutes. 

    You know the transmitter and receiver are paired when the Bluetooth icon stops blinking. When your Bluetooth icon is solid, go ahead and start your new sensor session. 

     

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  • If you’re using a Dexcom G5® Mobile CGM System and you noticed that you missed a notification but didn’t get a Signal Loss Alert, double-check your smart device settings and the sound settings in the app.

    Your alarm and important alerts can notify you with sound even when:

    • The device volume is low.
    • The device is on Mute, Vibrate, or Do Not Disturb.

    You always get a visual notification, but you may not hear sound on your first notification. Unless you clear an alarm or alert, it repeats at half volume after 5 minutes, and at full volume every 5 minutes after that.

    Important: If you have chosen Vibrate-only as your sound setting for an alert, that alert will never make a sound. The G5 app cannot override most wired and Bluetooth headphones or other accessory devices. Do not assume you will hear alerts when accessories are connected to your smart device.

    As always, make sure the smart device and transmitter are within 20 feet of each other, with nothing blocking the transmitter’s signal.

    * for a list of compatible devices, click here

     

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  • You have received two Dexcom G5 Mobile transmitters to support a six month supply. Each transmitter will last three months.

    Please only use ONE transmitter to get started. Do not remove the second transmitter from the box until it is ready to be used. Once you see the transmitter “Low Battery” screen, replace the transmitter as soon as possible. Your transmitter battery may drain as quickly as one week after this alert appears.

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  • The signal loss alert tells you when your receiver or smart device isn’t communicating. This may occur if you (and the transmitter) are too far from your display device or something is blocking your transmitter signal, causing you not to get sensor glucose readings.

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  • The Bluetooth off alert means this function is turned off. Bluetooth must be on in order to display glucose information on your device. Refer to your smart device guide to turn on your Bluetooth.

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  • The question marks mean that the transmitter does not understand the sensor readings for the moment. You will want to wait at least three (3) hours for them to clear. If they do not clear within that time frame, please contact our Technical Support for further assistance.

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  • This screen means you recently entered a calibration blood glucose value and the sensor is having trouble calibrating. Follow the directions on the screen to enter a finger stick reading in 15 minutes to restore readings.

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  • This icon means you need to enter a calibration and will appear when it is time for your 12-hour calibration update, or any other time an additional calibration is needed.

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  • The stop sensor isn’t available because the sensor hasn’t been started. When you are in a sensor session, the stop sensor will be available. Once you have stopped a sensor session, you will have the option to start a new sensor session.

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  • This means that your sensor is no longer working. Remove the sensor from your skin and insert a new sensor.

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  • Apple Health is an app included in Apple devices with iOS 8 and higher. The user can enable the Dexcom G5 Mobile app to send glucose information to the Apple Health app. The Health app will display the Sharer’s glucose information with a three-hour delay. It will not display real-time glucose information. Follow these steps to enable the sharing of glucose data from the G5 Mobile app to the Health app on your iPhone, iPod touch or iPad:

    1. Go to the menu in the G5 Mobile app
    2. Choose Settings
    3. Choose Health
    4. Tap the Enable button to enable sharing CGM data with the Health app
    5. Tap the slider for “Blood Glucose” on the health access screen

    Press the “Done” button to return to the Dexcom G5 Mobile app.

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  • To pair your transmitter with your smart device*, you will need to enter your transmitter SN number. The transmitter SN is a series of numbers and/or letters that can be found in the following locations:

    • On the transmitter box label – the transmitter ID number is the same as the SN number on the box
    • On the bottom of the transmitter - the transmitter ID number is the same as the SN number on the bottom of the transmitter

     

    The app will guide you to enter the SN number by taking a photograph of the barcode on the bottom of your transmitter box, or by typing in the SN.

    After entering the SN successfully, you will be prompted to insert the sensor and attach the transmitter. From there, wait up to 30 minutes for your smart device and transmitter to connect.

    You can only set your transmitter ID when you are not in a sensor session. If you are in session when you attempt to pair a new transmitter ID, the app will ask you if you wish to stop the current session. Selecting STOP SENSOR will end a sensor session you may have with a current working transmitter.

    * for a list of compatible devices, click here

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  • Your Dexcom G5 Mobile transmitter is covered under a limited warranty for three months, starting from the first day it is used. The transmitter is warrantied to be free from defects in material and workmanship under normal use. For additional information, please refer to either the Warranty card that was included in the shipment box or the user’s guide.

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  • Your Dexcom G5 Mobile transmitter is covered under a limited warranty for three months, starting from the first day it is used. The transmitter is warrantied to be free from defects in material and workmanship under normal use. For additional information, please refer to either the Warranty card that was included in the shipment box or the user’s guide.

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  • We recommend checking the Dexcom compatibility chart before installing a new iOS or Android OS version on your smart device. Dexcom tests all its apps on new OS versions after the OS is released. It may take several days or more to complete testing and, if necessary, update the Dexcom app to be fully compatible with a new OS version.

               
     United States

    Dexcom G6
    App

     

    iPhone 5S, iPhone 6, iPhone 6 Plus, iPhone 6S, iPhone 6S Plus, iPhone 7, iPhone 7 Plus, iPhone SE, iPhone 8, iPhone 8 Plus, iPhone X

    iPod touch 6th Gen

    Apple Watch (1st Generation), Apple Watch Series 1, Apple Watch Series 2, Apple Watch Series 3 (watches require compatible smart device to use app)

    iOS 10.3.2, 10.3.3, 11.0, 11.0.1, 11.0.2, 11.0.3, 11.1.0, 11.1.1, 11.2.0, 11.2.1, 11.2.2, 11.2.5, 11.2.6, 11.3.0, 11.3.1, 11.4.0, 11.4.1

    watchOS 3.0, 3.1, 3.1.3, 3.2, 3.2.2, 3.2.3, 4.0, 4.1, 4.2, 4.2.2, 4.2.3

    Google Pixel (Android 7.1.2, 8.0.0, 8.1.0)
    Google Pixel 2 (Android 8.0.0, 8.1.0)
    Excludes “XL” models

    Samsung Galaxy Note 5 (Android 7.0.0), Samsung Galaxy Note 8 (Android 7.1.1), Samsung Galaxy S6 (Android 7.0.0), Samsung Galaxy S6 Edge (Android 7.0.0), Samsung Galaxy S7 (Android 7.0.0), Samsung Galaxy S7 Edge (Android 7.0.0), Samsung Galaxy S8 (Android 7.0.0), Samsung Galaxy S8 Plus (Android 7.0.0), Samsung Galaxy S9 (Android 8.0.0), Samsung Galaxy S9+ (Android 8.0.0), Samsung Galaxy J3 [SM-J327 models only, including J3 Eclipse, J3 Emerge, J3 Prime, Express Prime 2, Amp Prime 2] (Android 7.0.0), Excludes Samsung “Active” models, LG G5 (Android 7.0.0), LG G6 (Android 7.0.0)

    Android Wear Watches
    Wear OS by Google 1.3, 1.4, 1.5, 2.0, 2.6, 2.7, 2.8 and 2.9

    Dexcom G5 Mobile
    App

     

    iPhone 4S, iPhone 5, iPhone 5C, iPhone 5S, iPhone 6, iPhone 6 Plus, iPhone 6S, iPhone 6S Plus, iPhone 7, iPhone 7 Plus, iPhone SE, iPhone 8, iPhone 8 Plus, iPhone X 

    iPod touch 5th Gen, iPod touch 6th Gen 

    iPad 3, iPad 4, iPad Air, iPad Air 2, iPad Mini, iPad Mini 2, iPad Mini 3, iPad Mini 4, iPad Pro, iPad (5th Generation) 

    Apple Watch (1st Generation), Apple Watch Series 1, Apple Watch Series 2, Apple Watch Series 3 (watches require compatible smart device to use app)

    iOS 9.0, 9.0.1, 9.0.2, 9.1, 9.2, 9.3, 9.3.1, 9.3.2, 9.3.3, 9.3.4, 9.3.5, 10.0.1, 10.0.2, 10.0.3, 10.1, 10.1.1, 10.2, 10.2.1, 10.3, 10.3.1, 10.3.2, 10.3.3, 11.0, 11.0.1, 11.0.2, 11.0.3, 11.1.0, 11.1.1, 11.2.0, 11.2.1, 11.2.2, 11.2.5, 11.2.6, 11.3, 11.3.1, 11.4.0, 11.4.1  

    watchOS 3.0, 3.1, 3.1.3, 3.2, 3.2.2, 3.2.3, 4.0, 4.1, 4.2, 4.2.2, 4.2.3, 4.3, 4.3.1, 4.3.2 

    Google Pixel (Android 7.1.2, 8.0.0, and 8.1.0)
    Google Pixel 2 (Android 8.1.0)
    Excludes “XL” models

    Samsung Galaxy S5 (Android 6.0.0-6.0.1), Samsung Galaxy Note 5 (Android 6.0.0- 7.0.0), Samsung Galaxy S6 (Android 6.0.0-7.0.0), Samsung Galaxy S6 Edge (Android 6.0.0-6.0.1), Samsung Galaxy S7 (Android 6.0.1-7.0.0), Samsung Galaxy S7 Edge (Android 6.0.1-7.0.0); LG G4 (Android 6.0.0), LG G5 (Android 6.0.1-7.0.0); Motorola Nexus 6 (Android 6.0.0-7.1.1), Samsung Galaxy S8 (Android 7.0.0), Samsung Galaxy S8 Plus (Android 7.0.0), Samsung Galaxy S9 (Android 8.0.0), Samsung Galaxy S9+ (Android 8.0.0), Samsung Galaxy Note 8 (Android 7.1.1), LG G6 (Android 7.0.0), Samsung Galaxy J3 [SM-J327 models only, including J3 Eclipse, J3 Emerge, J3 Prime, Express Prime 2, Amp Prime 2]  (Android 7.0.0)
    Excludes Samsung “Active” models

    Android Wear Watches
    Wear OS by Google 1.3, 1.4, 1.5 and 2.0 (watches require compatible smart device to use app)

    Dexcom Share2 App

     

    iPhone 4S, iPhone 5, iPhone 5C, iPhone 5S, iPhone 6, iPhone 6 Plus, iPhone 6S, iPhone 6S Plus, iPhone 7, iPhone 7 Plus, iPhone SE, iPhone 8, iPhone 8 Plus, iPhone X

    iPod touch 5th Gen, iPod touch 6th Gen

    iPad 3, iPad 4, iPad Air, iPad Air 2, iPad Mini, iPad Mini 2, iPad Mini 3, iPad Mini 4, iPad Pro, iPad (5th Generation, 6th Generation)

    Apple Watch (1st Generation),  Apple Watch Series 1, Apple Watch Series 2, Apple Watch Series 3 (watches require compatible smart device to use app)    

    iOS 9.0, 9.0.1, 9.0.2, 9.1, 9.2, 9.3, 9.3.1, 9.3.2, 9.3.3, 9.3.4, 9.3.5, 10.0.1, 10.0.2, 10.0.3, 10.1, 10.1.1, 10.2, 10.2.1, 10.3, 10.3.1, 10.3.2, 10.3.3, 11.0, 11.0.1, 11.0.2, 11.0.3, 11.1.0, 11.1.1, 11.2.0, 11.2.1, 11.2.2, 11.2.5, 11.2.6, 11.3, 11.3.1, 11.4.0, 11.4.1  

    watchOS 3.0, 3.1, 3.1.3, 3.2, 3.2.2, 3.2.3, 4.0, 4.1, 4.2, 4.2.2, 4.2.3, 4.3, 4.3.1, 4.3.2 (watches require compatible smart device to use app)         

    Dexcom Follow
    App

     

    iPhone 4S, iPhone 5, iPhone 5C, iPhone 5S, iPhone 6, iPhone 6 Plus, iPhone 6S, iPhone 6S Plus, iPhone 7, iPhone 7 Plus, iPhone SE, iPhone 8, iPhone 8 Plus, iPhone X 

    iPod touch 5th Gen, iPod touch 6th Gen

    iPad 3, iPad 4, iPad (5th Gen), iPad Air, iPad Air 2, iPad Mini, iPad Mini 2, iPad Mini 3, iPad Mini 4, iPad Pro, iPad 6th Generation 

    Apple Watch (1st Generation), Apple Watch Series 1, Apple Watch Series 2, Apple Watch Series 3 (watches require compatible smart device to use app) 

    iOS 9.0, 9.0.1, 9.0.2, 9.1, 9.2, 9.3, 9.3.1, 9.3.2, 9.3.3, 9.3.4, 9.3.5, 10.0.1, 10.0.2, 10.0.3, 10.1, 10.1.1, 10.2, 10.2.1, 10.3, 10.3.1, 10.3.2, 10.3.3, 11.1.0, 11.1.1, 11.2.0, 11.2.1, 11.2.2, 11.2.5, 11.2.6, 11.3, 11.3.1, 11.4.0, 11.4.1    

    watchOS 3.0, 3.1, 3.1.1, 3.1.3, 3.2, 3.2.2, 3.2.3, 4.0, 4.2, 4.2.2, 4.2.3, 4.3, 4.3.1, 4.3.2 

    Samsung Galaxy S5, Samsung Galaxy S6, Sony Xperia Z3, HTC One M8, Nexus 6

    Android 4.4.4, 5.0, 5.0.1, 5.1.0, 5.1.1, 6.0 (Nexus 6 only), 6.0.1, 7.0 (Nexus 6 only) 

    CLARITY reports
    app

     

    Requires iOS 8.1 or later

    Compatible with iPhone, iPad, and iPod touch

    Any Android Device using OS version 6.0 or later

                  

     

     

     

    The follower will also need an internet connection to access data.

    Identify your iPhone model

              

     

     

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  • Each Sharer can have up to five Followers. To invite Followers take the following steps:

    1. In the Share2 app, press the Followers tab to invite a new Follower.
    2. Enter the Follower’s nickname and e-mail address. Re-Enter the Follower’s e-mail address to confirm the correct address (the Follower will get a Follow Invitation e-mail at this e-mail address). Make sure the Follower can access this e-mail account from their iPhone or iPod touch. Press the “Next” button.
    3. Choose whether or not you want the Follower to see the trend graph by pressing the on/off switch next to Allow Trend Graph View.
    4. Choose whether or not the Follower will get low, urgent low and high glucose notifications on their iPhone or iPod touch. Notifications are sent when the glucose level and time delay conditions are met.
    5. Press the “Send Invitation” button to send a Follow Invitation e-mail to the Follower. Once your invitation is sent, the Sharer cannot adjust the Follower’s recommended settings.
    6. To add more Followers, press the Followers tab on the bottom of the Dexcom Share2 app screen. Then press “Invite Followers” button. You may invite a total of five (5) Followers per Dexcom Share account. When finished adding Followers, press the “Done” button.

     

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  • Dexcom is now shipping the Dexcom G5® Continuous Glucose Monitoring (CGM) System to Medicare patients. 

    We have contracted with Ascensia to provide the Contour® Next One blood glucose meter in the bundle of products covered by Medicare for Dexcom G5. 

     

    I’m a Medicare patient. How do I know if I’m covered?

     Medicare patients with type 1 and type 2 diabetes on intensive insulin therapy who meet the following criteria may now be able to obtain reimbursement: 

    • The beneficiary requires a therapeutic CGM. The beneficiary has diabetes mellitus; and,
    • The beneficiary has been using a home blood glucose monitor (BGM) and performing frequent (four or more times a day) BGM testing; and,
    • The beneficiary is insulin-treated with 3 or more daily injections (MDI) of insulin or a continuous subcutaneous insulin infusion (CSII) pump; and,
    • The beneficiary's insulin treatment regimen requires frequent adjustments by the beneficiary on the basis of therapeutic CGM testing results.
    • Within six (6) months prior to ordering the CGM, the beneficiary had an in-person visit with the treating practitioner to evaluate their diabetes control and determine that the above criteria are met; and,
    • Every six (6) months following the initial prescription of the CGM, the beneficiary has an in-person visit with the treating practitioner to assess adherence to their CGM regimen and diabetes treatment plan.

     

    How can I view my glucose data?

    According to the CMS policy, Medicare patients are permitted to use a smart device in conjunction with the Dexcom G5 Receiver to view glucose data.

     

    CMS Policy

    Coverage of CGM system supplies and accessories are available for those therapeutic CGM systems where the beneficiary uses a receiver classified as DME to display glucose data. There is no Medicare benefit for supplies used with equipment that is not classified as DME. However, Medicare coverage is available for the CGM system supplies and accessories if a non-DME device (smartphone, tablet, etc.) is used in conjunction with the durable CGM receiver. Coverage of CGM system supplies and accessories are available for those therapeutic CGM systems where the beneficiary uses a receiver classified as DME to display glucose data. If a beneficiary intends to never use a receiver classified as DME as the display device, the supplies and accessories are not covered by Medicare. 

    A couple of examples of how a Medicare beneficiary may use a smart device in conjunction with their receiver are: 

    • A patient uses both a receiver and a smart phone throughout the day
    • A patient uses a receiver some days of the week and their smart phone other days of the week

    Beneficiaries should reach out to 1-800-MEDICARE with any questions about the Medicare requirements for Dexcom CGM. 

     

    I have a compatible smart device. How do I use my smart device to see my Dexcom G5 readings?

    1. Go to the App Store or Google Play store from your smart device. Search for “Dexcom G5 Mobile”. Download and open the app.

    2. Create account or log in using your Dexcom account. For example, a Dexcom Clarity account.

    3. Follow the instructions in the app. When asked, enter the serial number (SN) of the transmitter you’re wearing. This can be found on the transmitter box, back of the transmitter or in your Receiver Settings.

    4. Your app joins your current sensor session.

     

    How do I set up Dexcom Share?

    Dexcom Share is a feature of the Dexcom G5 Mobile app. To set up Dexcom Share, press the Share icon (triangle in upper right hand of screen) and follow the instructions. The app will walk you through sending invitations to up to 5 Followers. Your Followers will need to download the Dexcom Follow app. 

     

    Are other CGM products covered as well?

    The ruling specifically states that only CGM products labeled as a replacement of fingerstick blood glucose testing for diabetes treatment decisions by the FDA and referred to in the ruling as “therapeutic CGM” will be covered. 

     

    How do I get my Dexcom G5 CGM System?

    New patients should contact Dexcom by visiting www.dexcom.com/medicare-coverage and submitting a Dexcom G5 CGM interest form. Priority will be given to existing Dexcom CGM patients followed by new patients in the order they were originally received. As our sales representatives work through the queue, patients can expect to hear from Dexcom or an authorized Dexcom distributor about getting started. This will be a slow process and we appreciate everyone's ongoing patience during this process.  

     

    Who will send me my Dexcom G5 CGM System?

    Dexcom is now shipping G5 CGM supplies directly to eligible Medicare fee-for-service coverage. We have contracted with Ascensia to provide the Contour® Next One blood glucose meter in the bundle of products covered by Medicare. Today, we are not licensed to service all 50 states, so we will also be using Medicare distributors to support us.

     

    How much can I expect to pay for my Dexcom G5 CGM System?

    Patients who are covered by Medicare can expect to cover 20% of the costs, although this additional amount may be covered by secondary insurance. Medicare will cover the remaining 80%. 

     

    I am using a Dexcom G4 PLATINUM CGM. How will this affect me?

    The ruling specifically states that only CGM products approved by the FDA as a replacement of fingerstick blood glucose testing for diabetes treatment decisions (therapeutic) would be covered, so the Dexcom G4 PLATINUM will not apply. Currently, only the Dexcom G5 CGM System meets this criteria and would be eligible for Medicare coverage. Patients using Dexcom G4 PLATINUM may want to talk to their physicians or Dexcom to see if they would be eligible for Dexcom G5 CGM System. 

     

    Is the Dexcom G6 covered by Medicare?

    The Dexcom G6 is currently not available for Medicare patients.  Until it is, Medicare users can use the Dexcom G5. 

     

    How do I know if my smart device is compatible with the Dexcom G5 CGM System?

    For a list of compatible devices, visit www.dexcom.com/compatibility.

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