Dexcom CGM support

With our tutorials and FAQs, Dexcom can provide support and guidance for a better experience with continuous glucose monitoring (CGM).
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Support and education

Dexcom CARE

Are you new to the Dexcom CGM System? Our Dexcom CARE team can help you get started.
  • Learn more about Dexcom CARE

Quick Start & User Guides

Access helpful Tutorials, Quick Start and User Guides for all Dexcom products and accessories.

Training and Videos

Browse our training videos to learn more about Dexcom CGM.

Need technical support?

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Request Dexcom G6 sensor overpatches

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Chat with live tech support

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Upgrading to Dexcom G7 is simple if you use Dexcom G6!

Dexcom G7 has all the capabilities you know and love about Dexcom G6, with some amazing new upgrades; we can’t wait for you to experience it.
If you currently use Dexcom G6 with a connected insulin pump or pen,* we recommend continuing with Dexcom G6 until compatibility with your pump or pen is added to Dexcom G7. We’re working with our insulin delivery partners to integrate with Dexcom G7 as soon as possible.
Click the link below to learn more about upgrading.
  • Upgrading to Dexcom G7
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Browse Dexcom FAQs

Find answers to your questions about Dexcom Systems, software and diabetes.
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Interested in getting Dexcom CGM?

If you are ready to take the next step, the process is simple. Provide us with a few details and we will contact you to begin your order.
  • Take the next step

Contact Dexcom

Can’t find what you’re looking for? Contact our customer support team who can help you.
Compatible smart devices sold seprately. For a list of compatible devices, visit dexcom.com/compatibility *To learn more about insulin pump integrations and compatibility with Dexcom G6, visit dexcom.com/g6/integrations-and-compatibility.
BRIEF SAFETY STATEMENT: Failure to use the Dexcom G6 Continuous Glucose Monitoring System (G7) and its components according to the instructions for use provided with your device and available at https://www.dexcom.com/safety-information and to properly consider all indications, contraindications, warnings, precautions, and cautions in those instructions for use may result in you missing a severe hypoglycemia (low blood glucose) or hyperglycemia (high blood glucose) occurrence and/or making a treatment decision that may result in injury. If your glucose alerts and readings from the G6 do not match symptoms, use a blood glucose meter to make diabetes treatment decisions. Seek medical advice and attention when appropriate, including for any medical emergency.
BRIEF SAFETY STATEMENT: Failure to use the Dexcom G7 Continuous Glucose Monitoring System (G7) and its components according to the instructions for use provided with your device and available at https://www.dexcom.com/safety-information and to properly consider all indications, contraindications, warnings, precautions, and cautions in those instructions for use may result in you missing a severe hypoglycemia (low blood glucose) or hyperglycemia (high blood glucose) occurrence and/or making a treatment decision that may result in injury. If your glucose alerts and readings from the G7 do not match symptoms, use a blood glucose meter to make diabetes treatment decisions. Seek medical advice and attention when appropriate, including for any medical emergency.
 
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