COVID-19 update: at this moment there are no interruptions to Dexcom’s ability to produce
and supply product as a result of the Coronavirus. Please click here for more information.
For Technical Support, please click here to submit a request form.
Click here for information regarding the use of Dexcom CGM in Hospitals during COVID-19.
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Continuous Glucose Monitoring (CGM) is a method to track glucose levels throughout the day and night.
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Blood Glucose Meters (BGM) measure glucose levels at a single moment in time, while Continuous Glucose Monitoring (CGM) systems continually check glucose levels throughout the day and night.
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Unlike a blood glucose meter (BGM), which provides just a single glucose reading. CGM systems can provide real-time, dynamic glucose information every five minutes.
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Apply today and share your story with us by providing some information about yourself and your experience with Dexcom.
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Dexcom is here to provide you with ongoing support and answer any questions you may have about your Dexcom CGM System. Locate the right support department below based on your immediate needs.
Support with Dexcom orders and general customer questions
1-888-738-3646
Monday - Friday 6 AM - 5 PM PST
Saturday 8 AM - 4 PM PST
Product troubleshooting or replacement inquiries
1-844-607-8398
Available 24 hours a day;
7 days a week
Submit a Patient Support Request
Chat Live with Dexcom Tech Support
(At this time, live chat is available Monday-Sunday from 7AM-9PM PDT)
Dexcom CGM training, software downloads, and tutorials
1-877-339-2664
Monday - Friday 6 AM - 5 PM PST
Saturday 7 AM - 1:30 PM PST
(All hours subject to change)
