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Contact us

Dexcom is here to provide you with ongoing support and answer any questions you may have about your Dexcom CGM System. Locate the right support department below based on your immediate needs.

need support for a Dexcom product?

Has your sensor come off or are you missing glucose readings? Submit a product support request through the online form below. We are here to help.
  • Submit product support request

product support

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LIVE CHAT WITH A PRODUCT SUPPORT AGENT

Live chat is available Monday-Sunday from 5AM-5PM PST.
  • Open chat now
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REQUEST SENSOR OVERPATCHES

Overpatches may help keep adhesive secure and clean.
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REQUEST A CALL BACK FROM A PRODUCT SUPPORT AGENT

This queue is open 24/7.

PRODUCT SUPPORT

Contact Dexcom directly for product troubleshooting and software support.

customer support

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GET CUSTOMER SUPPORT

General customer inquiries, CGM training and education.

NEW TO DEXCOM?

Getting started is simple. Click the link below to take the first step.
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