Frequently Asked Questions

Select your category:

Dexcom G6® CGM System

Dexcom G5® Mobile CGM System

Dexcom CLARITY®

Dexcom FOLLOW App

Dexcom G4® PLATINUM (Adult)

Dexcom G4® PLATINUM (Pediatric)

Suggested FAQs

How do I calibrate the Dexcom G6® for the first time?I lost my sensor code. What do I do? What devices and software are compatible with the Dexcom CGM apps?How Can I Reinforce my Sensor Adhesion?Is Dexcom covered by Medicare?How do I insert my sensor?How long does the Dexcom G6 transmitter last? Are the Dexcom transmitters waterproof?Where can I insert my G6 sensor?What Can I Do if My New G5 Transmitter is not Pairing to my Receiver or Smart Device?