Dexcom

Sensor Adhesion Issues

Using Your Sensor and Transmitter

Using Your Receiver

Do I need to use my Dexcom receiver for my Dexcom Continuous Glucose Monitoring (CGM) System to work?

Changing Your Sensor and Transmitter

Inserting and Starting Your Sensor and Transmitter

Common Dexcom CGM Questions

Who should I contact if I need help getting started with my Dexcom Continuous Glucose Monitoring (CGM) system?

Updating Your Device Software

Pairing and Connectivity Issues

Sensor Failure Issues

Common Error Messages

Calibration and Accuracy Issues

Troubleshooting (Using Your Dexcom CGM)

Setting Up Your Smartphone or Receiver

How do I customize my alarm and alerts?

Reordering Sensors and Transmitters from the Pharmacy

Why can’t I access Walgreens refills in the Dexcom Clarity app?

Compatible Software and Apps

Managing Your Online Account

How do I reset my Dexcom account password?

Software Updates

Smartphone Compatibility

Why can’t my Dexcom app verify that my phone and operating system are compatible?

Troubleshooting (Setting Up Your System)

Why can’t I find the Dexcom G6 app on the Google Play Store?

Using the Dexcom CGM App